Waterstons - Digital and Technology Solutions Professional Integrated Degree Apprenticeship
Waterstons
Training Provider: NCG
Description
As an Apprentice IT Engineer, you’ll join our busy Service Desk team as the first point of contact for our customers. You'll help by answering calls, triaging tickets, and resolving incidents and service requests. At the heart of the role is customer service. We’re passionate about helping our apprentices grow and develop within the business.
Key Information
Apprenticeship Level
Level 6 - Degree
Digital - Digital and technology solutions professional (level 6)
Working Hours
40 hours per week
08:30 to 17:00, Monday to Friday.
Duration
24 Months
Start Date: 9 September 2025
Positions
3 positions available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsTeam workingCreative
Location
Liddon Court
Aykley Heads
Durham
DH1 5TS