Technical Helpdesk IT Support Technician Apprentice
Education & It
Training Provider: TRANSWORLD PUBLICATIONS SERVICES LIMITED
Description
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License essential.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Digital support technician (level 3)
Working Hours
38 hours per week
Monday - Friday - Shifts (flexible).
Duration
15 Months
Start Date: 5 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsLogicalInitiativePatienceActive listenerGood inter-personal skillsSel-direct learningProblem solvingMaintain focus
Location
12, The Wharf
16 Bridge Street
Birmingham
B1 2JS