Support Desk Co-ordinator Apprentice
J.Brand
Training Provider: JUST IT TRAINING LIMITED
Description
Reporting to the Support Desk Manager the Support Desk Co-ordinator is responsible for the effective allocation and management of incidents to field engineers, including the efficient use of logistical and field engineering resources.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Monday - Friday, 9.00am - 5.30pm. Shifts TBC
Duration
18 Months
Start Date: 27 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingFull UK driving licenceWillingness to learnAble to work independentlyResponsiblePositive attitudeMotivatedPassion for ICTHardware and softwareTroubleshooting
Location
Commissioning Centre, 75-76 Brindley Road
Astmoor Industrial Estate
Runcorn
WA7 1PF