Retail Customer Service Level 3 Apprenticeship
Cathay Investments
Training Provider: CROYDON COLLEGE
Description
We're looking for a Retail Customer Service Apprentice. You'll learn all about providing excellent customer service in a retail environment, from assisting customers with queries and purchases to maintaining a tidy and welcoming store. We're a friendly team and have already supported several apprentices.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
37 hours per week
Tuesday to Saturday, 9.00am - 5.30pm, with an hour unpaid break for lunch. We're fully office based in Croydon.
Duration
18 Months
Start Date: 25 November 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsNumber skillsTeam workingNon judgementalPatienceCustomer service skills
Location
Alhambra House
9 St. Michaels Road
Croydon
CR0 2ZD