IT Support Technician Apprenticeship
Oaklands College
Training Provider: OAKLANDS COLLEGE
Description
To provide first-line technical support to staff and students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
40 hours per week
Monday - Friday, 8.30am - 5.00pm
Duration
18 Months
Start Date: 7 January 2026
Positions
2 positions available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativePatience
Location
Oaklands College
The Campus,
Welwyn Garden City
AL8 6AH