IT Support Apprentice
Support Warehouse
Training Provider: QA LIMITED
Description
The IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact with all areas of the business and building relationships with internal and external stakeholders is key.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
38 hours per week
This role must be office-based for a minimum of 3 days per week, with some flexibility as required (note: during the probation period, 5 days office working is expected).
Duration
17 Months
Start Date: 12 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skills
Location
Pinnacle
67 Albion Street
Leeds
LS1 5AA