IT Support Apprentice
Ilicomm Technology Solutions
Training Provider: QA LIMITED
Description
You will be responsible for delivering 2nd line support as part of the service desk, taking responsibility for escalations from the 1st line support team, and ensuring quality service to customers.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Days and shifts to be confirmed.
Duration
17 Months
Start Date: 5 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsCustomer care skillsProblem solving skills
Location
Aston Cross Business Park, Unit 50, Rocky Lane
Birmingham
B6 5RQ