IT Service Desk Apprentice
Bdo Services
Training Provider: JUST IT TRAINING LIMITED
Description
As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
38 hours per week
Monday - Friday (9:00am - 5:30pm). Shifts TBC.
Duration
18 Months
Start Date: 4 March 2026
Positions
2 positions available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsAnalytical skillsLogicalTeam workingCreativeInitiativePositive attitudeMotivatedHard-workingPassion for ICTHardware and software
Location
5 Temple Square Temple Street
Liverpool
L2 5RH