IT First Line Support Apprentice
Rnd Systems Integration
Training Provider: QA LIMITED
Description
As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Days and shifts to be confirmed.
Duration
17 Months
Start Date: 12 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsCustomer care skillsProblem solving skills
Location
6 REGENTS WHARF
ALL SAINTS STREET
Islington
N1 9RL