IT Engineer Apprentice
Everything Tech
Training Provider: QA LIMITED
Description
To act as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
40 hours per week
Monday - Friday, between 8am - 5pm or 9am - 6pm.
Duration
17 Months
Start Date: 11 November 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsCustomer care skills
Location
3RD FLOOR HANOVER HOUSE
32 CHARLOTTE STREET
Manchester
M1 4FD