IT Customer Support Apprentice
Keystone Mis
Training Provider: HULL COLLEGE
Description
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday to Friday 08:30 - 16:30
Duration
12 Months
Start Date: 17 November 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAnalytical skills
Location
Unit 38 Keystone MIS K 3 Building
Clough Road
Hull
HU5 1SN