IT Apprenticeship
Aag I.T. Services
Training Provider: BALTIC TRAINING SERVICES LIMITED
Description
The apprentice will assist with password resets, hardware setups, software installations, and basic troubleshooting, while learning to log and escalate support tickets using AAG’s internal systems. They will gain exposure to tools such as TeamViewer and work closely with senior technicians to build real-world technical and customer service skills.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Monday to Friday, core hours 8am till 6pm - hours rotating 8:00am till 4:30pm and 9:30am till 6:00pm
Duration
15 Months
Start Date: 1 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsAdministrative skillsTeam working
Location
UNIT 3
HAZEL COURT
Midland Way
S43 4FD