ICT Technician Apprentice
Bromsgrove District Council
Training Provider: QA LIMITED
Description
You will provide technical problem resolution in response to customer calls/change requests received via the Service Desk. Problems could be either hardware or software related, provide first line fault resolution for all ICT users and install new and relocated ICT equipment at sites as directed.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Days and shifts to be confirmed.
Duration
17 Months
Start Date: 8 September 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsCustomer care skills
Location
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands
Redditch
B98 8AH