Helpdesk Apprentice (Arc (UK) Systems Ltd)
Arc (Uk) Systems
Training Provider: FIREBRAND TRAINING LIMITED
Description
We are looking for a proactive, organised, and friendly individual to join our customer services team. This role involves direct communication with our clients, primarily via phone and email, and is essential to ensuring our customers receive a consistently high level of service.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
7.5 hour shifts between 8.00am - 6.00pm with 1 hour lunch break. Days to be confirmed.
Duration
18 Months
Start Date: 22 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Attention to detailOrganisation skillsQuick learnerPositive & proactive attitudeReliable and dependableStrong sense of responsibilityCalm and composedAbility to work under pressureTime management skills
Location
UNIT 9
FESTIVAL BUSINESS PARK
Carnival Close
SS14 3WN