Customer & Technical Services Apprentice
Monitor Audio Group
Training Provider: GINGER NUT MEDIA LIMITED
Description
Reporting into the Customer Service and Technical Manager, the Technical Services Apprentice role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday - Friday, 9.00am - 5.00pm
Duration
15 Months
Start Date: 30 November 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingCreativeInitiativePatience
Location
24 BROOK ROAD
RAYLEIGH
Rayleigh
SS6 7XJ