Customer Support Apprentice
Flourish Learning
Training Provider: WEST BERKSHIRE TRAINING CONSORTIUM
Description
This is a fantastic chance to join a friendly, supportive company who champion training, in their customer care team! Providing first line customer support for our online learning platform 'Click', including support with forgotten passwords, course information, system advice, new customer setups, trouble shooting and logging technical queries.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday to Friday, 8.30am - 5.00pm / 9.00am - 5.30pm
37.5 hours a week
Duration
12 Months
Start Date: 1 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailCustomer care skills
Location
Unit 32B
Kingfisher Court
Newbury
RG14 5SJ