Customer Support Apprentice
Arthur Online
Training Provider: IXION HOLDINGS (CONTRACTS) LIMITED
Description
As an L1 Support Agent at Aareon UK, you will be the first point of contact for customers using our Fixflo and Arthur platforms. You will provide frontline support by triaging and resolving user queries, delivering clear and timely communication, and ensuring a high standard of service.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
35 hours per week
Monday to Friday, 9.00am to 5.00pm
Duration
18 Months
Start Date: 1 February 2026
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsCreativeInitiativeFamiliar with ticketing toolsTech savvy
Location
Unit 2 03 Neo
Charlotte Stree
Manchester
M1 4ET