Customer Support Analyst Apprentice
Mandata (Management And Data Services)
Training Provider: SMART TRAINING AND RECRUITMENT LIMITED
Description
Our Customer Support Analyst Apprentice acts as a customer’s 1st point of contact, providing technical support to our clients for our bespoke transport management software, timely customer feedback, and supporting the roll-out of new software solutions across the Mandata Group.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
36 hours per week
Monday - Friday, 8.00am - 6.00pm (shifts vary from 8.00am - 4.00pm, 9.00am - 5.00pm or 10.00am - 6.00pm).
Duration
15 Months
Start Date: 22 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingPatience
Location
3RD FLOOR
Q5
Quorum Business Park Benton
NE12 8BS