Customer Services Apprenticeship
Empire Estates Group
Training Provider: SANDWELL COLLEGE
Description
• Understanding business fundamentals • Working and developing policies • IT skills including spreadsheets • Planning and organisational skills Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.
Duration
12 Months
Start Date: 15 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness
Location
46A BRADFORD STREET
WALSALL
Walsall
WS1 3QA