Customer Services Apprentice
Hastings Borough Council
Training Provider: EAST SUSSEX COLLEGE GROUP
Description
Work in the Community Contact Centre delivering excellent customer service to the public via face to face, phone, email or web, resolving enquiries on all council services including Council Tax, Housing Benefits, Homelessness, Parking, Environmental Health, Waste and Recycling.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday, Tuesday, Wednesday, Thursday – 8:30 – 5.00
Friday – 8:30 – 4:30
Duration
12 Months
Start Date: 16 February 2026
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsCustomer care skillsExperience in customer service
Location
Muriel Matters House
Breeds Place
Hastings
TN34 3UY