Customer Service Expert Apprentice
Teleperformance
Training Provider: PENSHAW VIEW TRAINING LIMITED
Description
We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
40 hours per week
Monday- Friday, Rota between the hours of 8.00am - 6.00pm
Duration
12 Months
Start Date: 13 October 2025
Positions
5 positions available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience
Location
Tyne River House
The Watermark
Gateshead
NE11 9SZ