Customer Service & Catering Apprentice (Sandwell Valley Crematorium)
Sandwell Metropolitan Borough Council
Training Provider: SANDWELL COLLEGE
Description
Join Sandwell Council’s Registration Services as an Apprentice in Customer Service and Catering at Sandwell Valley Crematorium. Gain hands-on experience in a respectful, customer-facing role, supporting families and helping with catering for wakes, receptions, and events. Build skills in food preparation, hospitality, communication, and teamwork.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
30 hours per week
Monday - Friday between the hours of 8.00am - 3.00pm with occasional evening and weekend working
Duration
15 Months
Start Date: 2 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsTeam workingInitiativeNon judgementalPatienceFlexible attitudeEmpathy & SympathyAdhere to Health & SafetyWear PPE
Location
Sandwell Valley Crematorium
Newton Road
West Bromwich
B71 3SX