Customer Service Call Handler Apprenticeship
I'M Your Pa
Training Provider: JUNIPER TRAINING LIMITED
Description
Offers on the job training as a Customer Service Call Handler where you will be answering calls in a professional manner and making bookings. You will also have a skills coach who teaches and supports you through the apprenticeship, You will have a Customer Service Practioner Level 2 qualification on completion of the apprenticeship.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
38 hours per week
You will need to be available between the hours of 8.00am and 6.00pm and will be doing between 30 to 37.5 hours per week.
Duration
12 Months
Start Date: 19 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Location
UNIT 2
SHAW PARK BUSINESS V
Shaw Road
WV10 9LE