Customer Service Apprenticeship (First Line Support)
Keystone Mis
Training Provider: HULL COLLEGE
Description
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday to Friday 08:30 - 16:30
Duration
12 Months
Start Date: 8 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAnalytical skills
Location
HULL SPORTS CENTRE (YPI)
FIRST FLOOR
Suite 1
HU5 4EF