Customer Service Apprenticeship Dodd Group
Sandwell Metropolitan Borough Council
Training Provider: DUDLEY COLLEGE OF TECHNOLOGY
Description
The administration support role provides essential office and customer service support for Envirocare, a busy pest control and environmental services operation. This role ensures accurate recordkeeping and clear communication between technicians, customers, and management.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday - Friday, 9.00am - 6.00pm.
Duration
15 Months
Start Date: 26 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness
Location
Unit 1
Rabone Park
Smethwick
B66 2NN