Customer Service Apprentice
Worcester City Council
Training Provider: HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Description
To work as part of the housing services team providing a high-quality housing advice service to the public. To contribute to and help implement improvements in all types of housing, homelessness and benefit advice and customer services and administer the effective operation of the housing systems.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday - Friday, 9.00am - 5.00pm.
Duration
16 Months
Start Date: 29 September 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativeTime Management Skills
Location
Trinity Street
Worcester
WR1 2PW