Customer Service Apprentice / Service Desk Analyst
Hayley Group
Training Provider: HALESOWEN COLLEGE
Description
Hayley Dexis has an exciting opportunity available for a dynamic and motivated IT Service Desk Analyst Apprentice to join our well-established and experienced IT Team based at our HQ in Halesowen. You will join us on a full time, permanent basis and in return, you will receive an Apprentice level starting salary of £16,000.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
40 hours per week
Monday - Friday, 8:30am - 5.30pm
Duration
12 Months
Start Date: 20 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsTeam working
Location
Shelah Road
Halesowen
West Midlands
B63 3XL