Customer Service Apprentice
Plymouth City Council
Training Provider: PLYMOUTH CITY COUNCIL
Description
OCSW is looking for a motivated apprentice to join our Learner Services Team. This is an excellent opportunity to gain hands-on experience in customer service and admin. This is a front-facing role on the reception front desk, welcoming learners, clients, employers, and the public. You will be the first point of contact for visitors.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday - Friday 8:45am-5pm (to be discussed at the interview).
Duration
15 Months
Start Date: 2 March 2026
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Location
On Course Southwest
Floor 1 Cobourg House Mayflower Street
Plymouth
PL1 1QX