Customer Service Apprentice
Hastings Borough Council
Training Provider: EAST SUSSEX COLLEGE GROUP
Description
Working in the Community Contact Centre you will strive to deliver excellent customer service to the public, face to face, by phone and email to resolve customer issues, from Council Tax to Homelessness. You will have some experience working with the public and be prepared to have challenging conversations. Working in our Hastings offices.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday, Tuesday, Wednesday, Thursday 8:30am- 5.00pm
Friday 8:30am- 4:30pm
Duration
15 Months
Start Date: 29 October 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsCustomer care skillsAdministrative skillsTeam workingNon judgemental
Location
Muriel Matters House
Breeds Place
Hastings
TN34 3UY