Customer Service Apprentice
First Call Gas
Training Provider: LUMINATE EDUCATION GROUP
Description
The Customer Service Apprentice is fundamental to the operation of the business being one of the first points of call for our customers. The nature of this office based role necessitates the Jobholder to work within a fast paced environment. The job holder needs to be confident and firm but polite on the phone.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
40 hours per week
Monday to Friday 8.30am - 5.00pm
Duration
15 Months
Start Date: 10 December 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatienceConfident using a telephone
Location
20-21 CLAREMONT STREET
CLECKHEATON
Cleckheaton
BD19 3NX