Customer Service Apprentice - Early Help Family Hubs
Goodwin Development Trust
Training Provider: KINGSTON UPON HULL CITY COUNCIL
Description
As part of the Family Hub team, you will have a fantastic opportunity to gain experience and relevant training towards a career in Customer Service Support. You will provide a professional, efficient, & organised reception role, with high standards of customer service.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Family Hub Reception operates a two-shift pattern
Monday – Thursday, 8.00am - 4.00pm or 9.00am - 5.00pm, with 30-minute lunch break.
Friday, 8.30am - 4.30pm, with a 30-minute lunch break.
Duration
15 Months
Start Date: 1 December 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingInitiativeNon judgementalPatience
Location
Fenchurch Children’s Centre,
Fenchurch Street
Hull
HU5 1JF