Customer Service Apprentice
Cintra Language Services Group
Training Provider: DERBY BUSINESS COLLEGE LIMITED
Description
As part of our customer service team, you will have a vital role in establishing exactly what our customers need. The role involves a wide variety of tasks, from sourcing interpreters and translators to dealing with police officers and handling phone calls, emails and customer requests.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
37 hours per week
37.5 hours per week, including some weekends and evenings. Full details of the working pattern will be discussed during the interview.
Duration
15 Months
Start Date: 1 November 2025
Positions
2 positions available
Not Disability Confident
Skills Required
Communication skillsAttention to detailCustomer care skillsAdministrative skillsLogicalTeam workingInitiativeNon judgemental
Location
8 WELLINGTON STREET
CAMBRIDGE
Cambridge
CB1 1HW