Customer Service Advisor Apprentice
Specsavers Optical Superstores
Training Provider: WAVERLEY BOROUGH COUNCIL
Description
For our Customer Service Advisor Apprenticeship, we are looking for a friendly and enthusiastic person who will provide exceptional service for our customers and work as part of our Optics team. Based at our Guildford store, you will be supporting the Specsavers store director and managers, optometrists and dispensing opticians.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Working hours are during store opening times and may include alternate weekend work. With a 45-minute lunch per day. Store opening times are: 8.30am to 7.00pm, Monday to Saturdays. 9.00am to 5.00pm, Sundays.
37.5 hours spread over four days per week
Duration
14 Months
Start Date: 13 October 2025
Positions
2 positions available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam workingInitiative
Location
23 Friary Street
Guildford
GU1 4EH