Customer Service Adviser Apprentice
The Co-Operative Bank P.L.C
Training Provider: WORKPAYS LIMITED
Description
Want to change the world? Choose a career that makes a difference.
As one of our Customer Service Advisers, you will be the first point of contact for our clients. Combining compassionate communication with expert product knowledge, you will provide the advice and guidance that ensures our customers get the support they need.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
35 hours per week
Apprentices will working in shifts that total 35 hours per week.
Monday to Friday from 8:00 AM to 6:00 PM, Saturdays and Sundays from 9:00 AM to 5:00 PM (typically every other weekend)
Duration
12 Months
Start Date: 9 March 2026
Positions
8 positions available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsTeam workingAble to follow regulationsListening skillsEnergy and enthusiasmMotivatedResilient
Location
PO BOX 101
1 Balloon Street
Manchester
M60 4EP