Customer Onboarding Apprentice
Itd Global
Training Provider: BURY COLLEGE
Description
You will play a key role in welcoming and activating new customers. You’ll lead online onboarding sessions, deliver training, troubleshoot issues, and ensure a smooth start for every client. This role is vital to supporting our continued business growth and maintaining excellent customer experiences.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
38 hours per week
Monday to Friday, 9.00am - 5.00pm.
Duration
16 Months
Start Date: 5 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgemental
Location
Unit A
Birch Business Park
Heywood
OL10 2SX