Customer Information Apprentice
South Western Railway
Training Provider: CITY SKILLS LIMITED
Description
Join our Customer Information apprenticeship and learn how to keep passengers and staff informed. You'll help monitor train services, share updates through announcements and social media, work with different teams, and keep records accurate. You'll also build skills through training and support.
Key Information
Apprenticeship Level
Level 3 - Advanced
Business and administration - Business administrator (level 3)
Working Hours
37 hours per week
Monday to Friday - with some flexibility. Shifts TBC.
Duration
2 Years
Start Date: 14 September 2026
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsOrganisation skillsCustomer care skillsProblem solving skillsTeam workingFlexibility
Location
Basingstoke Campus
Gresley Road
Basingstoke
RG21 4FS