Customer Experience Specialist Service Advisor Apprentice
Mercedes-Benz Of Oxford
Training Provider: MERCEDES-BENZ CARS UK LIMITED
Description
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
40 hours per week
To be confirmed by employer.
Duration
15 Months
Start Date: 1 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsAnalytical skillsLogicalTeam workingInitiativePatience
Location
Langford Lane
Kidlington
OX5 1HT