Customer Enquiries Apprentice
West Nottinghamshire College
Training Provider: WEST NOTTINGHAMSHIRE COLLEGE
Description
You will be part of a team that provide friendly and efficient customer enquiry service, being the first point of contact in dealing with queries, information, advice and guidance for new and existing students, college staff and visitors either face to face through the reception areas and information centre or by telephone through the call centre.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
37 hours per week
37 hours on a flexible basis and on a rota basis between 8.00am - 8.30pm, Monday - Friday.
Duration
15 Months
Start Date: 8 September 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatienceReliability
Location
Derby Road
Mansfield
Nottinghamshire
NG18 5BH