Call Centre Administrator Apprentice
Draintech Services (Midlands)
Training Provider: STAFF SELECT LTD
Description
The Call Centre Administrator will be highly organised and will be tasked with supporting the smooth operation of a busy customer service team. The Apprentice will be responsible for all administrative tasks including data management, collating, reporting and ensuring the team has the resources and support needed to deliver quality customer service.
Key Information
Apprenticeship Level
Level 3 - Advanced
Business and administration - Business administrator (level 3)
Working Hours
30 hours per week
Monday- Thursday, 9.00am-4.00pm (office).
Friday, 9.00am - 4.00pm (office/home working).
Duration
12 Months
Start Date: 16 November 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience
Location
Unit 5
Premier House Windsor Road
Redditch
B97 6DJ