Thurrock Council

Business Administration Apprentice - Complaints Team

Thurrock Council
Training Provider: SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Posted
23 September 2025
Closing Date
12 October 2025
Wage
£14,526.20 to £23,492.04 a year

Description

Are you looking for a career in business administration, either as a school leaver or looking for a career change? As part of the Complaints Team you will assist with managing complaints and freedom of information requests on behalf of the Council, including logging and recording all types of feedback from residents, customers, Members and MPs.

Key Information

Apprenticeship Level

Level 3 - Advanced
Business and administration - Business administrator (level 3)

Working Hours

37 hours per week
Monday - Thursday, 8.45am - 5.15pm and Friday 8.45am - 4.45pm

Duration

21 Months
Start Date: 1 December 2025

Positions

1 position available
Disability Confident Employer

Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsTeam workingInitiative

Location

Civic Offices
New Road
Grays
RM17 6SL

Application Details

Posted
23 September 2025
Closing Date
12 October 2025
Apply Now