Apprentice Information Communications Technician
City College Norwich
Training Provider: CITY COLLEGE NORWICH
Description
An Information Communications Technician supports daily IT operations for staff and students. This role includes elements of cybersecurity, user accounts, troubleshooting technical issues, software & hardware installation and maintenance, and logging or escalating issues via service desk call management to ensure smooth and secure IT operations.
Key Information
Apprenticeship Level
Level 3 - Advanced
Digital - Information communications technician (level 3)
Working Hours
37 hours per week
Monday to Friday, shifts to be confirmed.
Duration
18 Months
Start Date: 3 November 2025
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsOrganisation skillsCustomer care skillsProblem solving skillsAnalytical skillsLogicalTeam workingInitiative
Location
5 Ipswich Road
Norwich
Norfolk
NR2 2LJ