Apprentice Customer Support Officer
Teignbridge District Council
Training Provider: SOUTH DEVON COLLEGE
Description
To put into practice the council’s vision for a digital first approach to service delivery, encouraging and supporting customers to self-serve from our suite of quality online services. To provide first point of contact resolution for routine enquiries across all service areas and all access channels.
Key Information
Apprenticeship Level
Level 3 - Advanced
Business and administration - Business administrator (level 3)
Working Hours
37 hours per week
Monday to Friday, 7.24-day hours. Shifts to be confirmed.
Duration
18 Months
Start Date: 10 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsCustomer care skillsProblem solving skillsTeam workingInitiative
Location
Forde House
Brunel Road
Newton Abbot
TQ12 4XX