Apprentice Customer Service Assistant based at the Independent Living Centre
Sandwell Metropolitan Borough Council
Training Provider: SANDWELL COLLEGE
Description
Sandwell Council supports vulnerable people in the community to live independent lives and you will be working as part of a team who promote and provides support for independent living, by dealing with customer enquiries and undertaking day-to-day administrative tasks.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
37 hours per week
Monday to Friday, 9am – 5pm.
Duration
12 Months
Start Date: 2 February 2026
Positions
1 position available
Disability Confident Employer
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePunctual and reliableEmpathy & understandingConfidentialityPrioritise workloadAdhere to data protection
Location
Independent Living Centre
100 Oldbury Road
Smethwick
B66 1JE