Apprentice Customer Service Advisor
Ian Williams
Training Provider: DUDLEY COLLEGE OF TECHNOLOGY
Description
You’ll follow our comprehensively designed development pathway, learning on the job and getting hands-on training from both a college tutor and our experienced team members. Working towards achieving your Customer Service Practitioner Level 2 qualification while building a rewarding career in our responsive repairs team.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
39 hours per week
Monday to Thursday - 8 hours per day. Friday - 7 hours per day.
Monday - Thursday, 08:00 to 16:30. Friday, 08:00 to 15:30.
Duration
18 Months
Start Date: 23 February 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsTeam workingInitiativePatience
Location
Aston Cross Business Park
Aston
Birmingham
B6 5RQ