Apprentice Customer Service Administrator
Heavey Rf
Training Provider: INTEC BUSINESS COLLEGES LIMITED
Description
The Customer Service Administrator plays a crucial role in ensuring that the customer’s needs are met by overseeing any enquiries, RMAs, repairs, and service issues. They often serve as the first point of contact and support for customers, managing communications via email and telephone.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
38 hours per week
Monday - Friday between 08.30am to 5.00pm.
Duration
12 Months
Start Date: 12 January 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatiencePhysical fitness
Location
Unit 2
Lancaster Court
Coronation Road
HP12 3TD