Apprentice Customer Retention advisor
Snackverse
Training Provider: NORTHWEST EDUCATION AND TRAINING LIMITED
Description
At SnackVerse, we're more than just snacks — we’re about delivering exceptional experiences with every bite. We’re looking for a proactive and enthusiastic Retentions Advisor to join our growing team. In this role, you’ll engage with customers who may be considering leaving our service, working to understand their concerns.
Key Information
Apprenticeship Level
Level 2 - Intermediate
Sales, marketing and procurement - Customer service practitioner (level 2)
Working Hours
40 hours per week
Monday to Friday, 9.00am to 5.00pm.
Duration
12 Months
Start Date: 1 November 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam workingInitiativeNon judgemental
Location
Unit 4-5, Barnfield House
Sandpits Lane, Accrington Road
Blackburn
BB1 3NY