Apprentice Client Support Administrator
Rydal Communications
Training Provider: VELOCITY 1ST LIMITED
Description
The Client Support Agent is our first point of contact for clients, providing timely and efficient assistance with enquiries, troubleshooting, and resolving issues. You will work closely with internal teams to ensure customer satisfaction and deliver a positive client experience at every touchpoint.
Key Information
Apprenticeship Level
Level 3 - Advanced
Business and administration - Business administrator (level 3)
Working Hours
40 hours per week
Between the hours of 8:00am to 6:00pm, Monday to Friday.
Duration
15 Months
Start Date: 1 October 2025
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Location
ELWES HOUSE
19 CHURCH WALK
Peterborough
PE1 2TP