IT Support Level 3 Apprenticeship - Mitsubishi Electric
Mitsubishi Electric
Training Provider: QA LIMITED
Description
IT Support Level 3 Apprenticeship - Mitsubishi Electric
Mitsubishi Electric is a global manufacturer of electrical and electronic equipment, with a history dating back to 1921.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - IT Support Level 3 Apprenticeship - Mitsubishi Electric
Working Hours
40 hours per week
Duration
Start Date: Not Provided by Employer
Positions
1 position available
Not Disability Confident
Skills Required
Experience working in a technical helpdesk or customer service team and managing enquiries through support tickets or email inboxesAbility to follow documented procedures and escalate appropriatelyAbility to work in a fast-paced environment with minimal supervisionStrong prioritisation skills for ticket management and stakeholder management skillsExcellent written and verbal communication skillsTeam player, able to contribute ideas improving internal processes and documentationStrong problem solving and analytical skills, able to investigate and troubleshoot support issuesSense of ownership and pride in your performance and its impact on the company’s success
Location
Hatfield