IT Service Desk Level 3 Apprenticeship - Wellcome Trust
Wellcome Trust
Training Provider: QA LIMITED
Description
IT Service Desk Level 3 Apprenticeship - Wellcome Trust
Employer description
Wellcome Trust was founded in 1936 after the death of Sir Henry Wellcome, a pharmaceutical entrepreneur, with a pioneering approach to drug design.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - IT Service Desk Level 3 Apprenticeship - Wellcome Trust
Working Hours
35 hours per week
35 hours per week, Monday to Friday, shifts to cover 8am – 6pm
Duration
Start Date: Not Provided by Employer
Positions
1 position available
Not Disability Confident
Skills Required
Excellent customer serviceMethodical, logical approachA keen analytical mindGreat interpersonal and communication skills and an ability to relate to people experiencing technical issuesGreat time keeping and ability to work to deadlinesPositive, proactive, energetic and engagingHighly motivated and motivating, able to captivate and influence othersCustomer focused and results drivenFlexible, and hands-on and versatile approachCan do attitude and willing to go the extra mileCreative in approachWillingness and desire to learn new skillsPractical knowledge of any Windows and Apple operating systems, Office 365Practical knowledge of hardwareHave a good understanding of mobile devicesAny experience in a customer orientated environment i.e. retail or call center
Location
London