Customer Experience Specialist Apprentice
Mercedes-Benz Of Boston
Training Provider: MERCEDES-BENZ CARS UK LIMITED
Description
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology.
Key Information
Apprenticeship Level
Level 3 - Advanced
Sales, marketing and procurement - Customer service specialist (level 3)
Working Hours
40 hours per week
TBC by employer
Duration
18 Months
Start Date: 1 September 2026
Positions
1 position available
Not Disability Confident
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativePatience
Location
Boardsides
Wyberton Fen
Boston
PE21 7NY